Privacy Policy

Last updated: August 13, 2025

Captain Jack Tours (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, booking services, social media channels, and tours.

1. Information We Collect

1.1 Information You Provide

Name, email, phone number, number of guests, tour
preferences, and special requests.
Payment information processed securely by our providers (e.g., Stripe) — we do not store card numbers.
Communications via email, WhatsApp, website forms, or social media.

1.2 Information We Collect Automatically

IP address, browser type, pages visited, and time spent on our site.
Cookies and analytics data to improve performance and experience.

2. How We Use Your Information

To process inquiries, bookings, and payments.
To send confirmations, reminders, and important updates.
To provide customer service and support.
To improve our website, tours, and customer experience.
To send promotional offers (with your consent; you may opt out).
To comply with legal requirements and prevent fraud.

3. How We Share Information

We only share information when necessary:

Tour partners & service providers (e.g., boat captains, drivers) to fulfill your booking.
Payment processors to handle secure transactions.
Website & analytics providers to improve our services.
When required by law or to protect rights, safety, or security.

We do not sell personal information.

4. International Transfers

Your data may be transferred to and processed in countries outside your own, including Antigua & Barbuda and the U.S. We use safeguards to protect it.

5. Data Retention

We keep records for as long as necessary for service, legal, and accounting purposes, then delete or anonymize them.

6. Your Rights & Choices

Request a copy of your personal data.
Request correction or deletion (where legally possible).
Opt out of marketing communications at any time.

7. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect data from them without parental consent.

8. Security

We use reasonable safeguards to protect your data, but no system is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date will reflect the most recent version.

10. Contact Us

Captain Jack Tours

Email: [email protected]

U.S. Business Line: +1 (505)-451-4430

WhatsApp: +1 (268) 724-6078

Website: Contact Form